Strategic Goal 1
To provide excellent clinical services to children, youth and families to improve their overall emotional and social functioning within our community.
1.1 Increase clinical competency to accommodate children and youth with more complex mental health needs.
1.2 Continue to evolve our treatment interventions and services based on evidence informed practices.
1.3 Strengthen our evaluative approach to the clinical services we provide
1.4 Build an organizational culture of learning, continuous improvement and growth
Strategic Goal 2
To be an active partner within a community that inspires the healthy social, emotional well-being of children, youth and families.
2.1 Continue to create and foster collaborative relationships with our community partners through the development and evaluation of partnerships and formal agreements.
2.2 Work with our community partners to plan, deliver and advertise collaborative services for children, youth and families.
2.3 Ensure that all community partners, schools, school councils, CAS, medical community, police services know what Children’s Mental Health Services are available within our community.
2.4 Ensure, with our community partners, a seamless referral process for children, youth and families.
2.5 Ensure clarity of children’s mental health service mandate and funding sources with all community mental health service providers.
Strategic Goal 3
To have committed and clinically competent staff who strive for excellence and innovation in their role as treatment partners with children, youth and families.
3.1 Foster a collaborative team approach to service delivery.
3.2 Continue to demonstrate effective financial stewardship and explore alternative sources of revenue to ensure our organizational service stability.
3.3 To foster and support skill acquisition through ongoing education opportunities and training for all staff.
3.4 To foster a work environment that is healthy, supportive and reinforces positive mental wellness.
Strategic Goal 4
To ensure, through effective communication, that children, youth, families, donors and the community, are aware of the children and youth mental health treatment options available throughout Hastings, Northumberland and Prince Edward counties.
4.1 Regularly promote the treatment services and achievements of CMHS internally and externally to our community.
4.2 Seek opportunities to engage with others in our service area, to help educate and promote all children and youth mental health services.
4.3 Engage with youth and staff to assist in active communication strategies.
4.4 To ensure all publications, website etc. remain current and up to date with agency groups, information, addresses, etc.
Strategic Goal 5
To partner with children, youth and families to ensure that the services offered at CMHS are meaningful, timely and seamless.
5.1 To increase youth engagement activities through active involvement of service planning, youth councils and promotional opportunities within our community.
5.2 To increase family engagement activities through active involvement of service planning, family councils and promotional opportunities within our community.
5.3 To confirm through ongoing evaluations that services meet the needs of our children, youth and families.
5.4 Improve and continuously evaluate with youth and families their experience and satisfaction of the timeliness and seamlessness of our services.